Returns & Exchanges
At Floine, we want you to be completely satisfied with your home decor and furniture; if your purchase isn't the perfect fit, you can return it within 30 days of delivery.
Return Process
- 1.Initiate Your Return
Log into your Floine account and select the order you wish to return to receive a unique Return Authorization Number.
- 2.Prepare the Package
Carefully repack your items in their original packaging, ensuring all hardware, assembly manuals, and protective padding are included.
- 3.Ship the Item
Affix the prepaid shipping label to your package and drop it off at any authorized courier location or schedule a home pickup for larger furniture pieces.
- 4.Receive Your Refund
Once our warehouse inspects the returned items, we will process your refund to the original payment method within 5 to 7 business days.